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Our Quality Commitment
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Throughout our organization, Climatic Control Company is committed to utilizing Quality Improvement methods. CQI, our Continuous Quality Improvement initiative, was launched in 1997 to plan and execute a process to achieve measurable improvement in a variety of areas:
- Error Reduction
- Improve Productivity
- Reduce Costs
- Improve Safety
- Reduce Waste
Climatic Control Company intends to meet or exceed customer expectations while maintaining a cost-competitive position. CQI is part of our strategy to meet the challenges of today as well as those down the road. These are our basic commitments:
- Focus on the Customer's Satisfaction
- Continuous Improvement of all Services and Products
- Involve all Employees; All Employees Understand and Use Quality Improvement Methods.
CQI is not just a name - it is an attitude. We look forward to the months and years ahead as CQI becomes the mechanism for rendering world class service to our customers.
Sincerely,
The CQI Steering Committee:
"Quality is Never an Accident..."
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